At Blazon Essentials, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return:

  • The item must be unused, unopened, and in its original packaging.
  • The item must be in the same condition that you received it.
  • Proof of purchase or order confirmation is required.

Certain items may not be eligible for return for hygiene and safety reasons.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

  • Used cosmetics or beauty products
  • Opened lip and cheek tints or makeup products
  • Personal care items once opened
  • Items purchased on sale or clearance (unless damaged)

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging. We will review your request and offer a replacement or refund if applicable.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

  • Refunds will be processed to your original payment method.
  • Processing time may take 5–10 business days, depending on your payment provider.

Shipping charges are non-refundable unless the return is due to an error on our part.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange for the same product, please contact us.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

We recommend using a trackable shipping service to ensure safe delivery of returned items.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Blazon Essentials
Website: https://blazonessentials.com
Email: blazonessentials@gmail.com